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Frequently Asked Questions!
Our items are manufactured using high quality processes and each step is monitored carefully during production.
We offer flexible and customer-friendly policies. Items can be returned within 30 days of purchase.
If the item is defective, we will refund you the purchase price. In other cases, our friendly QC team will step in.
Our store has the best products for your Laundry and Bathroom.
No membership is required to order from TRUE FRESH. You will need to register for an account on our site to place orders. Creating an account will also allow you to receive notifications on processed orders and enable you to receive shipment notifications.
Yes! If you aren’t fully satisfied with TRUE FRESH products, we will refund your purchase price.
We usually deliver within 2-5 business days. However, we request your patience during any unforeseen situations that are out of our control like snow storms.